We continue to raise the bar in the industry, introducing innovative practices and programs, to both contribute to better efficiency and set us apart from the competition.

Improved Technology 

A new $25,000.00 computerized system, for the HVACR industry, as an example, has enhanced the effectiveness of our entire operation – from administration to technicians out in the field.   This technology allows us to save time, so our customers are not paying for wasted time.  

Investment in People

We’ve also implemented higher standards for our technicians, in terms of their overall appearance and training.  No matter how many years of experience they have, they’re continually taking courses to upgrade their skills and become more knowledgeable and their salary reflects this investment in education.

Investment in Training 

We have training nights where equipment manufacturers come into our shop to put on seminars.  This is how we are competitive – we do not waste our time learning on the customer’s bill.  We train our service people personally, and then send them out with confidence and experience to complete your work effficiently.

Great Teamwork 

We have a good crew, from apprentices to top-level technicians who hold all required licenses.  We are very diverse.  People are the driving force behind most good companies and here at General we are proud of our team and their accomplishments.

And Good Old Fashioned Hard Work

Our employees are responsible adults both in the community and on the job.  They are committed and passionate about their work.  We can lead our team and offer guidance, but ultimately it is up to our employees to uphold our values of service and we trust in our people to satisfy our customers and deliver every time.  Everyone at General believes in being a good ethical person, working hard and doing a good job.